TECHNICAL SERVICES

Intertec International provides

technical solutions

to global companies in multiple disciplines and technologies. Founded in 2002 in Phoenix, Arizona, Intertec provides services across the US and in other global locations, including a nearshore technology center located in San Jose, Costa Rica.

Intertec International is a SBA Registered Small Business (NAICS 541330) and complies with International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR).

WHY INTERTEC TECHNICAL SERVICES

  • US-based company with Phoenix, Arizona headquarters
  • SBA Registered Small Business; NAICS 541330
  • ITAR / EAR Compliant
  • Proven and experienced management team
  • Consistent pursuit of defined company values
  • International experience in multiple countries
  • World-class nearshore technology center in San Jose, Costa Rica
  • Diverse and experienced technology team with ability to implement a variety of delivery models
  • Strong capability in recruiting, including internationally
  • Adaptive and flexible approach to creating solutions that create value for our customers
  • Experienced in creating secure delivery environments for protection of customer data
  • Experience working with Fortune 500 and mid-size companies
  • Successful in building long-term customer relationships

TECHNICAL SERVICES CAPABILITIES

With many years of experience in Technical Services, Intertec has developed services across the spectrum to support the wide-ranging needs of our customers.

Under each of our primary service areas are specific skill areas where Intertec has gained depth of expertise. With specialized knowledge and experience across a diversity of industries, Intertec’s team is qualified to provide our customers and partners with professional Technical Services.

Technical Services include:

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Design and Analysis

Intertec possesses extensive design and drafting capabilities utilizing industry standard software tools and tolerancing standards (ANSI Y14.5, MIL-STD-100).
These services include:

  • Conceptual design, drafting, detailing, documentation, and manufacturing consulting.
  • Thermal analysis, stress analysis, and structural optimization.
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Program and Project Management

Intertec’s Program and Project Management experience includes:

  • Task order and contract management, Program Planning and Control (PP&C), configuration management, and change management.
  • Manpower and resource loading; provide reliable and up to date information to stakeholders.
  • Engineering knowledge for project management; estimate timelines and schedules; anticipate risks and costs related to the technical aspects of the project.
  • Program managers can also assist in the management of Contract Line Items (CLIN’s) and Work Breakdown Structures (WBS).
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Technical Publications and Graphic Illustrations

Intertec possesses extensive knowledge of most commercial publication tools and required technical documentation. This expertise includes:

  • Identifying technical requirements, engineering source data, and author/publish and support all required aircraft maintenance and repair manuals.
  • Creating documents and providing revision services that incorporate design changes, directives, and process changes.
  • Verification and Validation (V&V) of documents to achieve regulatory compliance and ensure proper procedures.
  • Verify and Validate (V&V) documents to achieve regulatory compliance and proper procedures.
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Mechanical and Electrical Project Engineering

Intertec’s Project Engineers can assist with the planning and organization of technical projects from conception to completion. These services typically include:

  • Working in a team environment with other engineers to achieve goals and resolve engineering problems in a timely manner.
  • Developing test procedures, witness testing, and generating qualification reports.
  • Coordinating and communicating between various areas; supervising and training project staff as needed.
  • Saving client resources and providing ideas and suggestions for improvements.
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Software and Embedded Systems

Intertec’s Software and Embedded Systems Engineers are highly skilled in the development of software and hardware for flight management systems, flight control systems, and engine controls. They have direct experience with FAA and EASA (DO-178 and DO-254). These services typically include:

  • Requirements Definition
  • Design
  • Testing
  • Integration
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Supply Chain and Procurement

Intertec’s Supply Chain and Procurement services span the manufacturing and supply chain spectrum to deliver integrated solutions to our clients. These services typically include:

  • Supplier Qualification / Certification
  • Onsite Surveillance and Expediting
  • Manufacturing Process Development / Improvement
  • Supplier Audits
  • Transition Support
  • Should Cost and Cost Reduction
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Subject Matter Experts and Advocacy

Subject Matter Experts (SME’S) at Intertec apply highly specialized knowledge to gather facts, research and analyze data, and develop conclusions, recommendations, and strategies. These services typically include:

  • Assisting Leadership / Stakeholders with analysis and evaluation.
  • Preparation of recommendations for improvements, optimization and development.
  • Assistance with complex regulatory processes.

TECHNICAL SERVICES DELIVERY MODELS

Intertec’s delivery models include outsourcing, managed services, and professional services. These models have been specifically developed to work cohesively with our customer’s organizational structure and processes.

OUTSOURCED
SERVICES

This model allows our clients to focus on business goals exclusively, while Intertec has full accountability for the service provided and its components. Intertec is also responsible for the required processes and infrastructure and its integration according to clients’ needs. The scope is clearly defined before the project starts.

MANAGED
SERVICES

Under this model Intertec works closely with our clients to jointly provide methodology, direction and management of the project. The outcome is a shared responsibility as well. Intertec provides resources and will be responsible for performance and for meeting agreed upon SLA's.

PROFESSIONAL
SERVICES

Intertec provides our clients with the required staff based on their needs. Intertec meets customer's specifications for the staff, skills and rates. The client provides methodology, direction, management, HR services, a point of contact for each engagement, and is responsible for the outcome.