A MULTINATIONAL SUPERMARKET BRANCH LACKED THE INSTRUMENT REQUIRED TO MEASURE THE PERFORMANCE OF ITS IT DEPARTMENT ACROSS A WIDE RANGE OF BUSINESS AREAS AND FUNCTIONS.
INTERTEC DELIVERED A SIMPLE, RELIABLE AND SCALABLE WEB-BASED SOLUTION THAT WAS SOON IMPLEMENTED IN ALL OF ITS SUPERMARKETS ACROSS CENTRAL AMERICA.
The Central American branch of a large supermarket chain required a user-friendly and scalable solution to measure the KPIs of its IT Department across a wide range of business areas and functions. It was therefore necessary to provide our client with a way to visualize a series of business-critical key performance indicators in the areas of finance, productivity, services and employee satisfaction. The final product also had to produce comprehensive, visually self-sufficient reports, as well as provide the functionality to create comparisons of actual and forecasted performance in budget execution and other areas.
Intertec assembled a team of highly qualified software engineers to build an online application utilizing the Microsoft .NET platform, based on the MS SQL server data source. Additionally, in order to keep a tight schedule and avoid making large changes in a single iteration, the development process carefully followed PMI and Agile development methodologies, as well as making effective use of iterative prototyping during each QA and testing phase.