Cloud Solutions

The cloud represents a path forward for radical business transformation. Whether you're upgrading your on-premise infrastructure to run in the cloud, or transferring your server between providers, or launching a Mobile Device Management solution to manage your newly-remote workforce, your expectations are high. You know that with a successful cloud deployment you can gain better control over your computing, hosting, and IT costs, and you can become a more agile and responsive business. The question is, how do you get from here to there?

Some estimates say that more than 30% of cloud migrations fail. Why? Simply put, it's because of a widespread lack of experience and know-how. Luckily, Intertec's Cloud Services team has know-how and experience to spare—gained through many combined decades of industry experience, specialized tool usage, and cloud troubleshooting—which is how we help our clients beat the failure rate and successfully transform their businesses.

Powering Your Cloud Transformation

cloud_migration

Cloud Migration

Whether you're migrating physical assets into the cloud or moving from one cloud provider to another, we've got you covered. In the planning stage, our team learns about the customer’s business and applications, as well as any relevant security concerns. Using this information, our team facilitates a smooth migration that avoids the pitfalls and snafus that can plague less experienced migration operations.

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Cloud Management

You need to make sure that your cloud deployment works for you, which means understanding how to optimize your costs based on your expected capacity needs. If you don't have the in-house expertise to configure and manage Azure or AWS with confidence, our team can help you right-size the deployment to provide potential cost savings of up to 70% compared to a mismanaged cloud service. This just one example of our full suite of cloud management activities.

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Infrastructure Management

One of our specialities is assisting with the remote management of physical infrastructure. This means applying upgrades and security patches, managing day-to-day maintenance, checking logs, and providing you with general health-checks for your infrastructure. This helps you keep your digital transformation on track and ensures that your technology integrated with your larger business goals.

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DevOps

Because its principles are designed to apply in a broad range of ecosystems, DevOps is ideally suited to outsourcing for teams that don't have the in-house capacity. You maintain control over your own workflows, while Intertec handles the nitty-gritty of your cloud infrastructure from an operations perspective.

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Cloud Help Desk

Even experienced Azure of AWS users sometimes encounter questions they can't answer. When that happens, Intertec is only a phone call away. Whether your goal is to take some items of your internal IT staff's plate or to support teams that are just getting used to the cloud, we've got you covered. In this way, we work to offer full-lifecycle support for our clients.

WHY Choose Intertec?

Intertec International is an IT services company founded in 2002 and is headquartered in Phoenix, Arizona. We have locations across the United States, and our nearshore technology center is based in San Jose, Costa Rica. With 15+ years of experience in the IT industry, we have a proven track record of working with companies of all sizes from across the globe to solve their complex technical problems through customized solutions.

  • Experienced across a broad range of vertical markets in the U.S., Latin America, & Europe
  • Nearshore location in Costa Rica: time zone and prozimity aligned to the U.S.
  • 30%+ cost savings compared to similar services in the U.S.
  • Rapid alignment of management teams and clients' technology
  • World-class productivity levels and utilization rates
  • Aglie and Scrum certified resources

Let's Talk About Your Company's Cloud Solution Needs

Cloud Application Migration & Modernization Services

IThere are plenty of reasons why this part of the digital transformation process continues to present a huge challenge for people—companies feel pressure to modernize, but they don’t always know what they’re getting into. While it’s admirable that companies are jumping into new business realities with both feet, it’s critical to consider:

  • Which applications are the top migration priorities?
  • What cloud service or services should we embrace?
  • What does the road map look like before, during, and after migration?
  • Who will implement any necessary changes systems impacted by the shift?

Without giving items like these the advanced consideration they deserve, you’re taking a big risk with your IT infrastructure.

Luckily, Intertec is here to help. From re-hosting to cloud-native development, we have developed successful strategies and playbooks that adapt to our customer needs.

We create cloud-native applications designed to embrace the most advanced and efficient cloud consumption models by leveraging microservices, containers and best-in-class PaaS, such as Azure Service Fabric and Mesosphere DC/OS.

Powering Your Cloud Transformation

We’ll spend most of this article talking about what can go wrong when you’re making the shift to the cloud, but first let’s discuss what the process can look like when it goes right. Some CIO and other stakeholders tend to think of cloud services primarily in terms of cost savings, but in point of fact they’re catalysts for much larger operational changes. The trick is to keep those changes in view while you’re making the transition. In a perfect world, this might involve a few steps:

Preparation

This could be auditing your existing servers and software licenses, preparing any operational data for transfer, assigning roles for who’ll take charge of what tasks, etc.

Technical Review

This is where you figure out which platforms actually meet your needs most effectively—whether that means relying solely on Azure for your entire migration, creating a hybrid model with AWS, etc., as well as choosing the specific applications. Here, you’ll need to get a handle on how your existing infrastructure will slot into these new environments.

Testing

Before you go live with the new systems, you’ll need to make sure that you haven’t broken anything. As such, you’ll need a comprehensive testing plan that includes business cases relevant to your migration.

Handover

Finally, it’s time to cut the cord and switch your business over to the new cloud-based system or systems. It might seem like the job is done at this point, but in reality, this is a crucial moment for gaining buy-in from daily software users, getting the entire relevant team or teams on the same page with regards to new best practices, and dealing with any aftercare or troubleshooting that arises.

The Cloud Migration Roadmap

Generally speaking, though, there are a few discrete steps that you’ll want to take for a successful migration:

  • Designate a migration architect: This will be someone who has significant expertise in the applications or databases that are actually being migrated, such that they can see potential pitfalls and analyze the implications of different approaches. This person will set the agenda and gather the necessary resources for the project.
  • Choose a cloud provider: Based on your initial discussions, you can choose a single vs. multi-cloud setup, public vs private cloud, hybrid cloud, etc. Right now, most businesses wind up deploying with multiple different cloud providers across the various touchpoints within their businesses, but the right approach will depend on the individual business.
  • Set baselines and KPIs: Which business problems are you trying to solve? What metrics will tell you whether you’ve successfully solved the problem or not? How are you doing on those metrics right now? By establishing the answers to these questions up front, you’ll be in a much better position to create alignment between your plan and your actual business goals, meaning that you’re much less likely to realize after the deployment that you’ve solved the wrong problem.
  • Set your migration priorities: You can think of this a little like a production plan in a factory—you need to figure out which steps logically follow from one another, such that you can establish an order of operations. This will function as your practical road map as the IT team and other stakeholders work to get the new cloud service or database up and running.
  • Refactor as needed: It would be nice if everything went smoothly and your applications ported over to the cloud with minimal fuss, but in all likelihood that’s not going to be what happens. More likely, you’ll need to do some refactoring and make some other modifications to existing code on the fly in order to keep things moving—it’s best to plan for this in advance in terms of time and resources.
  • Make the switch, review, and perform aftercare: Obviously, this brings us to the end goal—actually going live with your new cloud-hosted service. From there, your KPIs will help guide you as to whether it’s meeting your needs, and will point you in the right direction as you get ready to perform aftercare and make additional tweaks.

There’s plenty of depth to this topic, but this outline should give you a basic sense of what the project might look like in the abstract. The devil is the details, though; oftentimes, businesses will find that there are any number of pitfalls lurking within these steps.

Challenges in Cloud Migration

Most of the challenges that come along with these kinds of migrations revolve around two things: money and time. Cloud migrations are typically framed around ROI (return on investment) and TCO (total cost of ownership), such that any decision you make needs to square with those goals in the long, medium, and short term. As such, delays and large outlays of resources can really derail an entire migration project. That means that if you choose the wrong cloud provider and have to start the selection process over again because someone on the team failed to check whether they meet your compliance standards, your odds of achieving ROI go down. Likewise, if the migration team is strapped for resources and can’t get the project done on time, you’re once again potentially looking at a much slower turnaround for recouping your investment.

This fact is worth of special consideration precisely because the migration process is so subject to unforeseen pitfalls and hurdles. This goes beyond just delays: in one report, it was discovered that nearly two-thirds of cloud security incidents that had been disclosed publicly were the result of cloud misconfigurations during setup. This ought to give a sense of the level of complexity—and the stakes—that are involved in this process.

What Are Your Alternatives to In-House Migrations?

As you may be gathering from context clues, cloud migrations tend to go smoothest when they’re being managed and driven by experts—particularly by experts who have clear alignment with existing business goals. This means that the in-house versus outsourced debate we’ve been sketching out actually boils down to something pretty simple: if your company has expertise in managing cloud migrations, in-house is probably the way to go; if you’re not cloud experts, it’s probably not.

If you fall into the second camp, you might consider partnering with an IT services company or other migration provider to outsource your cloud migration. This can have a few distinct advantages:

  • Capacity: Rather than scrambling to find resources within your own company (who might be working on other projects), you can rely on experts who are available when, where, and how you need them. If you’re working with someone who can also provide ongoing support, this means that you won’t have to make long-term capacity utilization decisions to support the migration.
  • Expertise: Most companies will only develop an interest in technology like cloud computing once they’ve already decided that it’s time to modernize their applications. This means that they’re often starting from scratch, knowledge-wise, and their teams will be prone to rookie mistakes. If you partner with someone for whom this process is second nature, you won’t be subject to these same mistakes.
  • Support: Rather than keeping IT staff around to manage the problems that will inevitably crop up after the initial deployment, you can continue to rely on your outsourcing partner to manage any ongoing service issues.

Two additional advantages worth noting: if you go nearshore or offshore for help, you’d potentially be looking at costs up to 30% lower than you’d pay for developers in the US. Plus, since your developers wouldn’t have to expend capacity on ongoing maintenance issues with your cloud platform, they could reap the full benefits of software modernization—meaning that their processes will all run that much more smoothly going forward.

Cloud Infrastructure
  • Cloud-native
  • Cloud migration and implementation
  • Cloud roadmap planning
  • Server automation and enhancement
  • Virtual data center administration
  • Platform maintenance and support
Cloud Application Migration & Modernization
  • Re-hosting
  • Custom cloud Software Engineering and support
  • Application migration