--- title: Infrastructure Management description: Learn more about Intertec's infrastructure management services. --- [![Intertec_20_Logo_ALL_White](https://www.intertecintl.com/hs-fs/hubfs/2020%20Redesign/Intertec_20_Logo_ALL_White.png?width=259&height=50&name=Intertec_20_Logo_ALL_White.png "Intertec_20_Logo_ALL_White")](https://www.intertecintl.com/?hsLang=en) - [Blog](https://blog.intertecintl.com) - [Careers](https://www.intertecintl.com/careers) - Resources - [Webinar - Turbocharge Your Agile Software Development](https://info.intertecintl.com/resources/turbocharge_agile_software_development_webinar) - [Case Studies](https://www.intertecintl.com/case-studies) - [Press Releases](https://www.intertecintl.com/press-releases) - [Cyber Security eBook](https://info.intertecintl.com/resources/cyber-security-ebook) - [Remote Office Work eBook](https://info.intertecintl.com/resources/remote-office-worker) - [Infographic: The Value of Implementing DevOps as a Service](https://info.intertecintl.com/resources/devops-infographic) - 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IT Services - [Software Engineering](https://www.intertecintl.com/it-services/application-development-and-support) - [Cloud Solutions](https://www.intertecintl.com/it-services/cloud-solutions) - [DevOps as a Service](https://www.intertecintl.com/it-services/devops) - [Infrastructure Management](https://www.intertecintl.com/it-services/infrastructure-solutions) - [Test Engineering and Quality Assurance](https://www.intertecintl.com/it-services/quality-assurance) - [Governance, Risk, & Compliance Services](https://www.intertecintl.com/it-services/grc-services) - [Project Management](https://www.intertecintl.com/it-services/project-managment) - [Business Analysis](https://www.intertecintl.com/it-services/business-analysis) - [Content Management](https://www.intertecintl.com/it-services/enterprise-content-management) - [Intune and MDM Services](https://www.intertecintl.com/it-services/intune-mdm) - [Delivery Models](https://www.intertecintl.com/it-services/delivery-models) - [SAP Services](https://www.intertecintl.com/it-services/sap-services) - 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[Test Engineering & Quality Assurance](https://www.intertecintl.com/it-services/quality-assurance) - [Governance, Risk, & Compliance Services](https://www.intertecintl.com/it-services/grc-services) - [Project Management](https://www.intertecintl.com/it-services/project-managment) - [Business Analysis](https://www.intertecintl.com/it-services/business-analysis) - [Content Management](https://www.intertecintl.com/it-services/enterprise-content-management) - [Technologies](https://www.intertecintl.com/it-services/technologies) - [Intune and MDM Services](https://www.intertecintl.com/it-services/intune-mdm) - [Microsoft Certified Partnership Benefits](https://www.intertecintl.com/it-services/microsoft-certified-partnership-benefits) - [Delivery Models](https://www.intertecintl.com/it-services/delivery-models) - [SAP Services](https://www.intertecintl.com/it-services/sap-services) - [Cyber Security Services](https://www.intertecintl.com/cyber-security-services) - [About](https://www.intertecintl.com/about) - [Why Nearshore?](https://www.intertecintl.com/why-nearshore) - [Blog](https://blog.intertecintl.com) - [Careers](https://www.intertecintl.com/careers) - Resources - [Webinar - Turbocharge Your Agile Software Development](https://info.intertecintl.com/resources/turbocharge_agile_software_development_webinar) - [Case Studies](https://www.intertecintl.com/case-studies) - [Press Releases](https://www.intertecintl.com/press-releases) - [Cyber Security eBook](https://info.intertecintl.com/resources/cyber-security-ebook) - [Remote Office eBook](https://info.intertecintl.com/resources/remote-office-worker) - [Infographic: The Value of Implementing DevOps as a Service](https://info.intertecintl.com/resources/devops-infographic) - [Whitepaper: Closing the Gap Between Development & Operations with DaaS](https://info.intertecintl.com/resources/closing-the-gap-between-development-and-operations-with-daas-whitepaper) - [Whitepaper: Intertec's Approach to DaaS](https://info.intertecintl.com/resources/intertecs-approach-to-daas-whitepaper) - [Guide: Governance, Risk, and Compliance By the Numbers](https://info.intertecintl.com/resources/risk-and-compliance-infographic) - [Guide: Top Challenges in GRC and How the Right Partner Can Help You Solve Them](https://info.intertecintl.com/resources/risk-and-compliance-white-paper) - [GRC Services Deck: Intertec's Approach to GRC](https://info.intertecintl.com/resources/intertecs-approach-to-grc) - [Contact Us](https://info.intertecintl.com/contact) [![Schedule A Meeting](https://no-cache.hubspot.com/cta/default/7230565/bb88404d-87cd-4a9d-9ec6-63d42304ee0b.png)](https://cta-redirect.hubspot.com/cta/redirect/7230565/bb88404d-87cd-4a9d-9ec6-63d42304ee0b) # INFRASTRUCTURE MANAGEMENT ## Don’t Let Your IT Infrastructure Languish We provide services that improve our customer’s daily support operation tasks for both internal and external platforms. We also support infrastructure operations management and perform consulting services for companies that have constantly evolving infrastructure environments. ## A Broad Range of IT Infrastructure Services Whether you need support for daily operations or consultation on an evolving infrastructure environment, our team can help. Our expertise and experience includes: ![Cloud Infrastructure Icon](https://www.intertecintl.com/hs-fs/hubfs/2020%20Redesign/cloud_infrastructure_thick.png?width=123&height=80&name=cloud_infrastructure_thick.png "Cloud Infrastructure Icon") #### Cloud ![Virtualization Icon](https://www.intertecintl.com/hs-fs/hubfs/2020%20Redesign/virtualization_icon_new.png?width=123&height=80&name=virtualization_icon_new.png "Virtualization Icon") #### Virtualization ![Networking Icon](https://www.intertecintl.com/hs-fs/hubfs/2020%20Redesign/networking_icon_thick.png?width=123&height=80&name=networking_icon_thick.png "Networking Icon") #### Networking ![Security Icon](https://www.intertecintl.com/hs-fs/hubfs/security_icon%20(1).png?width=123&height=80&name=security_icon%20(1).png "Security Icon") #### Security ![App Support Icon](https://www.intertecintl.com/hs-fs/hubfs/2020%20Redesign/app_support_icon.png?width=123&height=80&name=app_support_icon.png "App Support Icon") #### Systems Administration ![Data Administration Icon](https://www.intertecintl.com/hs-fs/hubfs/data_administration_icon.png?width=123&height=80&name=data_administration_icon.png "Data Administration Icon") #### Database Administration ![Data Warehouse Icon](https://www.intertecintl.com/hs-fs/hubfs/2020%20Redesign/data_warehouse_icon_thick.png?width=123&height=80&name=data_warehouse_icon_thick.png "Data Warehouse Icon") #### Backup Management ## Gain Strategic Structure and Control IT infrastructure management isn’t just about maintaining your company’s hardware and software. It’s about using your IT infrastructure as a foundation to build long-lasting business value. Our experienced team of IT experts offers a wide spectrum of options in infrastructure management. We perform end-to-end outsourcing of specific infrastructure functions and develop the strategies to construct and integrate technology architecture. [![Book a Meeting](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/7230565/aacd9c3f-6978-41c3-beeb-49e6f3ccaeca.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/7230565/aacd9c3f-6978-41c3-beeb-49e6f3ccaeca) ## Our Capabilities - Microsoft Certified Partnership Benefits - Test Engineering & Quality Assurance - Business Analysis - Software Engineering - Delivery Models - Content Management - Program & Project Management - Cloud Solutions - SAP Services - Infrastructure Management ## WHY Choose Intertec? Intertec International is an IT services company founded in 2002 and is headquartered in Phoenix, Arizona. We have nearshore locations in Costa Rica, Colombia, and Mexico. With 20+ years of experience in the IT industry, we have a proven track record of working with companies of all sizes from across the globe to solve their complex technical problems through customized solutions. - Experienced across a broad range of vertical markets in the U.S., Latin America, & Europe - Nearshore location in Costa Rica, Colombia, and Mexico: time zone and proximity aligned to the U.S. - 30%+ cost savings compared to similar services in the U.S. - World-class productivity levels and utilization rates - Aglie and Scrum certified resources - Rapid alignment of management teams and clients' technology ## Frequently Asked Questions What is infrastructure management? Infrastructure management is the process of overseeing, maintaining, and optimizing the performance of an organization’s physical and virtual assets, including hardware, software, networks, storage, data centers, and other technologies essential to an organization’s operations. Why is infrastructure management important? The primary goal of infrastructure management is to ensure that an organization’s technology infrastructure is reliable, secure, and cost-effective. As such, it helps organizations meet their business goals. Overall, it enables companies to ensure the continuity of services, the security and compliance of systems, and the continuous processes of the organization. How does infrastructure management differ from IT operations management? Infrastructure management focuses on the underlying physical and virtual assets and services that are necessary to support an organization’s IT systems. In contrast, IT operations management focuses on the day-to-day activities needed to keep IT systems running smoothly. This includes incident management, problem resolution, change management, and monitoring and measuring IT systems performance. What are the key components of an effective infrastructure management strategy? - Asset and configuration management - Performance monitoring and measurement - Security and compliance - Change management - Incident management - Continuity and disaster recovery planning - Budgeting and cost optimization How does cloud computing fit into infrastructure management? Cloud computing provides organizations with a flexible, scalable, and cost-effective way to manage their infrastructure. Cloud providers typically offer services such as virtual machines, storage, and networking that can be provisioned and managed over the internet, allowing organizations to leverage the cloud without having to invest in their own physical infrastructure. How does infrastructure management impact an organization’s security? Infrastructure management helps organizations ensure that their infrastructure is secure and compliant with industry regulations and standards. In terms of security, this includes tasks such as patching and upgrading software and hardware, monitoring for vulnerabilities, and implementing security controls. How can automation improve infrastructure management? Automation improves infrastructure management by streamlining and simplifying manual and repetitive tasks. It improves the accuracy and consistency of infrastructure management tasks while reducing the risk of human error. Automation can also be used to perform monitoring and reporting to identify and handle issues faster and improve infrastructure compliance and security. What is the role of monitoring in infrastructure management? Monitoring provides visibility into the performance of the status of an organization’s IT infrastructure, enabling them to quickly identify and resolve issues. Monitoring can be used to track KPIs, potential bottlenecks, and other performance issues. Monitoring can also be used to detect security breaches, compliance violations, and other critical issues. 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